Privacy Policy

Privacy Policy for AM:365 Group AB

Last Updated: 2023-10-18

1. Introduction

Welcome to AM:365 Group AB (“we,” “our,” “us”). We are dedicated to protecting your privacy and ensuring the secure handling of your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines our commitment to safeguarding your privacy and explains how we collect, use, share, and protect your personal data when you engage with our logistics, transport, and cleaning services.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1. Personal Identifiable Information (PII)

Contact Information: This includes your name, email address, phone number, and physical address, which are necessary for us to contact you and provide our services.

Account Information: Your username, password, and account preferences are collected for the purpose of creating and maintaining your user account.

Payment Information: We may collect credit card details and billing address for payment processing. However, please note that we do not retain complete credit card information. Payments are processed through secure payment gateways.

2.2. Operational Data

Transport and Logistics: We collect information related to transportation and logistics services, including shipment details, tracking data, and delivery information. This data is essential for the successful execution of our services.

Cleaning Services: Details of cleaning services provided, including schedules, preferences, and service specifications are collected to ensure the efficient delivery of our cleaning services.

2.3. Communication Data

Records of your correspondence with our customer support team or communication through our platforms are maintained to assist in resolving inquiries and providing customer support.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Service Delivery

To provide, manage, and fulfill logistics, transport, and cleaning services.

To process transactions and invoices for the services you have utilized.

To respond to your service requests and inquiries, including customer support communications.

3.2. Personalization

To personalize your experience and provide you with content and service recommendations based on your preferences and past interactions.

3.3. Communication

To communicate with you and provide service updates, important notifications, and responses to your inquiries or feedback.

To send marketing and promotional materials when you have consented to receiving such communications. You may opt out of these communications at any time.

3.4. Compliance

To comply with legal obligations, including tax and regulatory requirements.

To resolve disputes, enforce our policies, and protect the rights, property, and safety of our company and others.

4. Sharing Your Information

We may share your information with the following entities:

4.1. Service Providers

We may engage third-party service providers who assist us in the delivery of our services. These service providers have access to your information only to the extent necessary for performing the tasks assigned to them on our behalf. They are obligated not to disclose or use your information for any other purpose.

4.2. Legal Compliance

We may share your information to comply with legal obligations, governmental authorities, and law enforcement agencies when required by applicable laws or regulations.

4.3. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of our company, your personal information may be transferred as part of the business assets, subject to confidentiality agreements and legal requirements.

4.4. Consent

With your explicit consent, as disclosed at the time of data collection, we may share your information for specific purposes not covered by this privacy policy.

5. Your Privacy Rights

We respect your privacy rights and provide you with the following options:

5.1. Access and Update

You have the right to access and update your personal information through your account settings. This allows you to review and make necessary changes to your data.

5.2. Data Portability

You have the right to request a copy of your personal data in a machine-readable format to transfer it to another service provider, subject to verification of your identity.

5.3. Deletion

You have the right to request the deletion of your personal information. We will comply with this request, except when the data needs to be retained for legal, contractual, or business operation purposes.

5.4. Opt-Out

You have the right to opt out of marketing and promotional communications at any time. You can do this by following the unsubscribe instructions provided in our emails or by contacting our customer support.

5.5. Consent Withdrawal

If you have previously given your consent for the collection, processing, or sharing of your personal data, you have the right to withdraw that consent at any time. This withdrawal will not affect the lawfulness of processing based on your consent before its withdrawal.

To exercise any of these rights or if you have any privacy-related concerns, please contact us through the contact information provided in section 8.

6. Data Security

We are committed to maintaining the security of your personal information. While we employ various security measures, including encryption and access controls, to protect your data, it is important to note that no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or prominently on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your personal information, or our data protection practices, please contact us using the following information:

AM:365 Group AB

Lövåsvägen 31, 51831, Sandared